The whole ethos of AccountsIQ is about delivering Customer Success. Quite simply we want to provide the best accounting software adapted to your needs and to make sure you are up and running very quickly.
“Customer success is our mantra and everyone from our most junior member up contributes to that.” Tony Connolly, CEO, AccountsIQ
In charge of your accounting software implementation is a highly experienced professional services team, including qualified experts in accounting, technology implementation and support, who will deliver a very detailed implementation plan with your Finance Team.
Once live, your Account Manager will be on hand to help with any issues or queries you may have. If you need new reports built, require assistance in building dashboards, or need training for new employees for instance, your Account Manager can arrange all this for you.
We know you’ll love our pre- and post-delivery service and we have many delighted customers who frequently refer their business connections to us.
Once the accounting software implementation is complete, we provide comprehensive training, ongoing expertise, and technical support to ensure your users are confident using the software, and importantly, are able to take full advantage of all the benefits offered by AccountsIQ.
The team at AccountsIQ have been outstanding; from our initial contact and discussions, right the way through to helping our finance department implement the system in the best way for us. AccountsIQ is a system that is adapted for our needs, rather than us adapting to its capabilities, indeed its capabilities and possibilities are huge. I would highly recommend AccountsIQ, a great product, a great team and a fantastic personalised service.
Tony Standing, Director of Information at Kingsworth International School