AccountsIQ – Support
Helpdesk Support

SupportPhone Our Support Team –

Calling From Outside Ireland: + 353 (1)  707 44 91

Calling From Ireland: 01 707 44 91

Our accountsIQ support team is dedicated to helping all of our users and customers succeed on all fronts and to optimise their use of accountsIQ.

We offer expert-level customer support in a variety of methods including email, phone, online help and remote connection.

Our Customer Service and accountsiq support team members are highly knowledgeable experts on accountsIQ.

With Service Level Agreements (SLA’s) in place to respond to your issues we pride ourselves on our instant response times and 100% resolution of all issues.

Our Support Services Include:
  • Facility for user to log and track the status of their own tickets
  • In System direct support Email facility
  • 24/7 live phone support including after hours business support
  • Remote Assisance to enable connection to your PC
  • Service Level Agreements according to priority
  • Free Webinars up to twice weekly on various system features lasting 15-20 minutes in duration.
  • Improvement suggestions which will be logged and reviewed by our Change Review Team
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